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Privacy Policy

GNUBIOTICS will receive specific data that allows the identification of natural persons. This data is called “personal data”. Please, note that only information relating to a natural person is deemed a personal data. Any information and data that does not relate to a natural person (e.g. that relates to animals) is not considered as personal data. To ensure that we are as transparent as possible, we suggest that you read our privacy policy, which explains how we collect and process your personal data. If you have any questions about this policy or about how GNUBIOTICS processes your personal data, you can contact us at: info@revelabiome.com

By accessing or using our Services, you are deemed to have accepted our privacy policy. If you do not agree with any of our policies or procedures, you shall immediately cease using and accessing our Services.

Data Controller

The person who is identified as a “controller” within the meaning of the applicable law is GNUBIOTICS SCIENCES SA, Biopôle, Bat. Alanine, Route de la Corniche 5, 1066 Epalinges, Switzerland, Company registration number: CH-621.4.009.709-0, represented by Yemi Adesokan, PhD in his capacity as CEO.

What Data Are Collected and How Is It Used?

Personal data. We collect and process the personal data you provide us voluntarily as part of our Services and the one you voluntarily provide us by contacting us and filling in forms in relation with our Services. We also process all information you provide us during our exchanges by other communication channels (e.g.: email, phone).

If you create an account on our website, we collect information such as your name, shipping address as well as contact information.

If you purchase products or access to our Sservices, we collect payment and contact information.

If you contact our customer service or communicate with us concerning our Services, we collect information to track and respond to your inquiry.

If you use social media features and widgets, or if you interact with us or with third parties through a social media features (e.g. share or like functionalities), we may collect information from social media (e.g. profile picture, age, language, country…). These features may also collect further information about you, such as your name, any contact information, or your profile information, through a third-party social media service. We may collect this data about you from these social media depending on the privacy policy of the third-party you agreed on. We do not review, nor control the privacy practices of the third-party website, so we advise you to carefully review their privacy policy and the settings you agreed on.

If you use our blogs or forums (which may be public or semi-public) and share content, it can be read, collected, and used by others who have access to it. If you wish to remove the personal information you shared, contact us at info@revelabiome.com. We are not responsible for any third party who would legally access these blogs and forums and would have kept a record of your shared personal information, such as a screenshot for example, so we advise you to think carefully before posting any personal information.

Sensitive data. Sensitive data is data concerning your health or your relatives’ health and any biometric data or genetic data.

The Services focus on your pet’s health.

WE DO NOT NEED AND WE DO NOT REQUIRE AND WE DEMAND THAT YOU DO NOT PROVIDE US ANY SENSITIVE DATA ABOUT YOURSELF OR YOUR RELATIVES.

If you deliberately choose to provide us with such sensitive data, we will make our best efforts to protect it, but we cannot guarantee any higher protection measure than the ones in this policy.

Anonymous data. We may collect anonymous data for the statistical analysis of the use of our Services (number of connections, access time, etc.). These data do not contain personal data and do not impact upon or threaten your privacy. This information is proprietary to us, and we may use it as we deem fit. If you deliberately choose to provide us with such sensitive data, we will make our best efforts to protect it, but we cannot guarantee any higher protection measure than the ones in this policy.

Cookies. We use connection and browsing cookies. A cookie is the equivalent of a small text file stored on the user’s device. A cookie can be used for an authentication, a session and to store specific user information, such as site preferences. A cookie’s purpose is not to identify you personally. However, it may contain certain personal data. Please refer to your web browser documentation to configure cookie processing.

Data from Internet protocols. Use of the Internet and the web may involve the use of protocols or standards that use or require the use of specific technologies such as scripts, web beacons (possibly invisible) or automatic redirections (from one page to another). This technology gives us information about your use of our Services.

This technology is used to ensure a better level of service by, among other things, allowing us to customize your experience based on your usage habits and interests.

Thanks to this Internet technology, GNUBIOTICS collects information (some of which is personal data) in order to better know and understand:

– your use of our Services;

– the presence and use of cookies, the date and time of access to and consultation of our web pages;

– browsing, reading and accessing our content.

Technical data of mobile devices. Some devices can provide you with a number of services that require us to interact with them. For example, when you request real-time information or your device contextualizes your notifications based on your location.

Thanks to this Internet technology, GNUBIOTICS collects information (some of which is personal data) in order to:

– provide contextual services tailored to the user’s preferences;

– provide advertising adapted to the user’s interests, together with his or her device;

– monitor the audience of our services;

– ensure the proper functioning of mobile applications.

We remind you that you have the option to prevent certain data from being communicated by this means at any time by configuring your device so that it does not communicate it. In this case, and in accordance with the applicable regulations, we do not collect this data.

Data deduced by cross-referencing. We may deduce some of your personal data by statistical cross-checking or extrapolation from a pool of general and anonymous existing data. This information may contain personal data that we protect and use in accordance with this policy.

Third Party Data. In order to provide certain services, in particular all those involving third parties, you agree that we may connect to the services offered by these third parties and exchange your personal data with them to allow us to perform the action for which we are communicating with them. For example, when you accept interconnection to third party services (such as social networks), connection via the interface of this social network which contains some of your personal data may require us to access such personal data.

The Purposes For Which Your Data Is Used

• Providing you with our Services, improve our Services through research and development activities. This may also include monitoring, detection, investigation and prevention of illegal behaviors or use of our services and other security risks.

• Providing your information to third parties you agreed to share your information with.

• Register you in our contact, newsletters, promotional, or emailing list in relation to our activities, such as informing you about our updated policies or newest research. This may include sending you surveys, polls and requests for testimonials to improve our Services or contacting you to provide you with information of new studies you may be interested in, discussion group or any event in relation with our activities.

• Give you the possibility to create accounts on our websites and platforms, to communicate with you concerning your account, to allow you to purchase our Services and post on our blog and forum by authenticating your visits.

• Provide you with our best help when you use our customer service. This may include using one user’s information to resolve another’s request, without sharing the data to one another.

We keep your personal data for a maximum period of five (5) years following (i) your last contact with us through any channel or (ii) your last access or use of our Services.

We keep your personal data for a maximum period of five (5) years following (i) your last contact with us through any channel or (ii) your last access or use of our Services.

Upon expiration of this period your personal data are deleted or anonymized, so it no longer identifies you.

Legal purposes or obligations. In addition to these purposes, we inform you that we will store and process your personal data to the extent required or authorized by applicable laws and to comply with our regulatory and legal obligations.

Technical Protection of Your Data

We implement technical protection measures in accordance with applicable regulations. However, no protection is 100% secure. Please note that you are also responsible for protecting your personal data, for example by safeguarding and keeping confidential your password, as well as thinking carefully before sharing any non-essential personal data with anyone.

Who Accesses The Data We Collect?

Us.

Persons directly employed to ensure the processing and purposes provided for in this policy. This also include our internal customer service.

Public bodies or authorities, courts, regulatory agencies.

To the extent necessary to comply with our legal obligations.

Other third parties.

We ensure that all third parties accessing your data are informed of the sensitive nature of the data and that they agree to process it in accordance with the regulations in force.

From time to time we use other companies, contractors, or agents (“Service Providers”) to provide services on our behalf or to assist us with the provision of our Services to you. These Service Providers may be involved in any of our activities such as in technical support, commercial distribution, shipping, security and IT services, financial transactions, and payments methods. In the course of providing such services, these Service Providers may have access to your personal data.

We ensure the protection of your data by entering into agreements with these providers through which we do not authorize them to use or disclose your personal data except in connection with providing their services and we inform them of the sensitive nature of your information.

• Social media or business partners.

We recommend that you check the privacy policy of these social networks and partners with whom we exchange information in accordance with this policy, their policies, and the parameters you have chosen on these platforms.

• The police, the judiciary or public authorities.

We send these authorities the information that we are legally obliged to provide in order to comply with our security obligations.

Your Rights

Your generic rights.

You have rights of access, rectification, restriction, portability and erasure over your personal data.

You may exercise these rights through dedicated features of our Services (“unsubscribe” button on promotional email, privacy settings through Account, etc.), through your browser cookies configuration or banner, or simply by contacting us: info@revelabiome.com

You may withdraw your consent to this privacy policy at any time. To withdraw your consent, contact us at the email addresses mentioned above. Please note that we cannot provide you our Services if you do not consent to this privacy policy.

Your right to refuse cookies.

To have more information about the cookies management please refer to the documentation of your web browser. Here some link to the relevant document of popular web browsers.

Internet Explorer :

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari :

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Firefox:

https://support.mozilla.org/en-US/products/firefox/protect-your-privacy

Opera:

https://help.opera.com/en/latest/web-preferences/#cookies

Google Chrome:

https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Other third parties.

We ensure that all third parties accessing your data are informed of the sensitive nature of the data and that they agree to process it in accordance with the regulations in force.

From time to time we use other companies, contractors, or agents (“Service Providers”) to provide services on our behalf or to assist us with the provision of our Services to you. These Service Providers may be involved in any of our activities such as in technical support, commercial distribution, shipping, security and IT services, financial transactions, and payments methods. In the course of providing such services, these Service Providers may have access to your personal data.

We ensure the protection of your data by entering into agreements with these providers through which we do not authorize them to use or disclose your personal data except in connection with providing their services and we inform them of the sensitive nature of your information.

• Social media or business partners.

We recommend that you check the privacy policy of these social networks and partners with whom we exchange information in accordance with this policy, their policies, and the parameters you have chosen on these platforms.

• The police, the judiciary or public authorities.

We send these authorities the information that we are legally obliged to provide in order to comply with our security obligations.

Changes To This Privacy Statement

We may update this privacy policy from time to time. We will provide notice of changes (including when they will take effect) in accordance with applicable law. If you do not agree with the new version of this policy, you shall stop using our services. By continuing using our services you acknowledge and accept that your personal data will be collected and processed in accordance with the then current version of the policy. In case of a business transition such as a merger, acquisition or other, your personal data will likely be transferred to the acquisitor of the assets. However, your data would still be protected under the condition of the pre-existing policy, unless you are notified otherwise.